Privacy Policy

Your trust matters to us, and we're serious about protecting your information

Last Updated: November 18, 2025

Quick Navigation

Introduction

Look, we get it – nobody really enjoys reading privacy policies. But here's the thing: when you're dealing with your financial data, tax info, and business details, you deserve to know exactly what's happening with that information.

At BlazeFyronex Accounting Solutions, we're not just another faceless accounting firm. We work with tech startups across Canada, and we've seen firsthand how important data privacy is in this digital age. So we've put together this policy in plain language (well, as plain as legal stuff can get) to explain how we handle your info.

This policy applies to all services we provide – whether it's tax planning, CFO consulting, bookkeeping, or any other service we offer. By working with us, you're agreeing to the practices outlined here.

What We Collect

Here's what we typically need from you to do our job properly:

Personal Information
  • Your name, business name, and contact details (email, phone, address)
  • Social Insurance Number (SIN) or Business Number (BN) – yeah, we need these for tax stuff
  • Government-issued ID copies for compliance purposes
  • Banking info if we're handling payroll or need to make payments on your behalf
Financial Information
  • Income statements, expense records, and receipts
  • Bank statements and transaction histories
  • Investment details and asset information
  • Previous tax returns and financial statements
  • Payroll records and employee information (if applicable)
Technical Information
  • IP address and browser info when you visit our website
  • Usage data about how you interact with our online portal
  • Device information for security purposes
  • Cookies and similar tracking tech (more on this below)

How We Use Your Data

We're not gonna beat around the bush – here's exactly what we do with your information:

Core Services
  • Preparing and filing your tax returns
  • Managing your bookkeeping and payroll
  • Providing CFO services and financial consulting
  • Handling GST/HST and sales tax filings
  • Preparing financial statements
Legal Compliance
  • Meeting CRA requirements
  • Complying with federal and provincial regulations
  • Maintaining required records per Canadian law
  • Responding to audits or government inquiries
Communication
  • Sending you updates about your account
  • Answering your questions and providing support
  • Notifying you about tax deadlines
  • Sharing relevant financial insights
Service Improvement
  • Analyzing how our services are used
  • Improving our website and client portal
  • Developing new features and services
  • Training our team to serve you better
Important: We'll never sell your personal or financial data to third parties. That's not how we roll, and honestly, it'd be pretty sketchy if we did.

Data Sharing & Disclosure

Okay, so there are some situations where we might need to share your info. But don't worry – we're really selective about this:

Government Agencies

We share your tax info with the Canada Revenue Agency (CRA) and provincial tax authorities – that's literally our job. We also might need to disclose info to Service Canada, provincial regulators, or other government bodies when legally required.

Service Providers

We work with carefully vetted tech companies for things like cloud storage, accounting software, and secure communication. They're all bound by strict confidentiality agreements and only get access to what they absolutely need.

Professional Advisors

Sometimes we need to consult with lawyers, insurance advisors, or other accounting professionals on complex matters. These folks are also bound by professional confidentiality rules.

Legal Requirements

If we're legally compelled (think court orders, subpoenas, or regulatory demands), we'll have to disclose information. We'll try to notify you first unless we're prohibited from doing so.

All our service providers who handle Canadian data are required to comply with PIPEDA (Personal Information Protection and Electronic Documents Act) and other applicable privacy laws.

Security Measures

We take security seriously – like, really seriously. Working with tech startups has taught us a thing or two about protecting data:

Encryption
256-bit SSL encryption for all data transmission
Secure Storage
Canadian-based encrypted cloud servers
Access Control
Multi-factor authentication & role-based access
What We Do:
  • Regular security audits and penetration testing
  • Employee training on data protection and privacy
  • Secure file transfer protocols for document exchange
  • Regular backups with encryption and redundancy
  • Firewall protection and intrusion detection systems
  • Physical security at our Toronto office (locked filing cabinets, restricted access, etc.)
Real talk: No system is 100% hack-proof. But we've implemented industry-leading security measures, and we're constantly updating our protocols to stay ahead of threats. If there's ever a breach, we'll notify you ASAP as required by Canadian law.

Data Retention

How long do we keep your stuff? Well, it depends on what it is and what the law says:

Type of Data Retention Period Reason
Tax Records 7 years CRA requirement – they can audit you for up to 7 years back
Financial Statements 7 years Professional standards and potential audits
Corporate Records Indefinite Required for ongoing business operations
Payroll Records 7 years CRA and Employment Standards requirements
Communication Records 3-7 years Professional liability protection
Website Analytics 26 months PIPEDA guidelines
Once the retention period expires, we securely delete or anonymize your data. This means secure wiping of digital files and physical destruction of paper documents.

Note: If you've got ongoing tax matters, disputes, or legal issues, we'll hang onto relevant docs until those are resolved – even if it's beyond the standard retention period.

Your Privacy Rights

Under Canadian privacy law (PIPEDA and provincial equivalents), you've got some solid rights when it comes to your personal data:

You can request a copy of all the personal info we hold about you. We'll provide it within 30 days (though complex requests might take a bit longer). There's usually no charge for this, unless your request is really extensive.

If something's wrong or outdated, let us know and we'll fix it. This is super important for tax stuff – you don't want errors in your filings!

You can ask us to delete your personal data, but here's the catch – we can't delete stuff we're legally required to keep (like tax records). Once retention periods expire though, we're happy to delete everything else.

If you've given consent for something (like marketing emails), you can withdraw it anytime. Just keep in mind that we'll still need to process your data for the services you've hired us for.

Switching accountants? No hard feelings. We'll provide your data in a commonly used format so you can take it to another service provider.

If you think we've mishandled your data, you can file a complaint with the Office of the Privacy Commissioner of Canada. But we'd really appreciate it if you'd talk to us first – we want to make things right.
To exercise any of these rights, just shoot us an email at info@blazefyronex.info or call us at (647) 892-4573. We'll need to verify your identity first, but we'll get you sorted out quickly.

Cookies & Tracking Technologies

Yeah, we use cookies – not the chocolate chip kind, unfortunately. Here's what's tracking you when you visit our site:

Essential Cookies

What they do: Keep you logged into our client portal, remember your session, and make the site function properly.

Can you opt out? Nope – these are necessary for the site to work. Without them, you can't access your account.

Analytics Cookies

What they do: Help us understand how people use our site, which pages are popular, and where we can improve.

Can you opt out? Yep – you can disable these in your browser settings or through our cookie banner.

Preference Cookies

What they do: Remember your choices like language preferences, display settings, or whether you've dismissed certain notifications.

Can you opt out? Sure, but you'll have to set your preferences every time you visit.

Security Cookies

What they do: Help protect your account from unauthorized access and detect suspicious activity.

Can you opt out? Not really – these are critical for keeping your data safe.

Managing Cookies

Most browsers let you control cookies through their settings. You can usually find these options under "Privacy" or "Security" settings. Just be aware that blocking certain cookies might affect how our site works for you.

Third-party cookies: We don't allow advertising networks to track you on our site. Any third-party cookies you might encounter are from our essential service providers (like our analytics platform) and are covered by their own privacy policies.

Third-Party Services

We use some third-party tools to deliver our services. Here are the main ones:

Cloud Accounting Software
Essential

We use platforms like QuickBooks Online, Xero, or similar for bookkeeping and financial management. Your data is stored on their Canadian servers and protected by their security measures.

Email & Communication
Essential

We use secure email services and encrypted messaging platforms for client communication. All messages are stored securely and encrypted in transit.

Document Management
Essential

Secure file sharing and document storage systems that comply with Canadian data residency requirements. All uploads are encrypted and access-controlled.

Analytics
Optional

We use analytics tools to understand how our website is used. This data is anonymized and used solely for improving user experience.

Payment Processing
Essential

For processing payments, we use PCI-DSS compliant payment processors. We don't store your full credit card info on our servers.

All our third-party providers are vetted for security and privacy compliance. They're contractually obligated to protect your data and can only use it for providing services to us.

Contact Us About Privacy

Got questions about how we handle your data? Want to exercise your privacy rights? We're here to help.

Call Us

(647) 892-4573

Monday to Friday, 9am - 5pm EST
Email Us

info@blazefyronex.info

We'll respond within 1-2 business days
Visit Our Office

1250 Bay Street, Suite 800

Toronto, ON M5R 2A9, Canada

By appointment only – give us a call first
Privacy Officer

For formal privacy inquiries or complaints, you can reach our designated Privacy Officer directly at the contact information above. Please mark your communication as "Privacy Inquiry" to ensure it gets to the right person quickly.

Changes to This Privacy Policy

We'll update this policy from time to time as our practices evolve or when laws change. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top of this page tells you when we last revised the policy. If you keep using our services after we post changes, that means you're cool with the updated terms.

A Final Word

Look, we know privacy policies can be a slog to read, but if you've made it this far – thanks. Your trust is everything to us, and we take our responsibility to protect your data seriously. We're not just your accountants; we're your partners in building something great. If you ever have concerns about privacy or security, don't hesitate to reach out. We're always happy to chat.